Social Media “How To” Links – Articles worth reading

Do you really thing everyone in your address book wants to know?  Even Google can make a (big) mistake . . .

Marketing Sherpa – Ask for permission, not forgiveness

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If you have a blog or website where you allow users to post comments, and you should, you are going to end up with some negative feedback at some point.  It’s not really a question of if you will get negative feedback, just when it will happen.  How you deal with it can have a significant impact on you and your organization.  Here are some good tips:

Mashable – Dealing with Negative Feedback

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